Technology and Project Management Services

The purpose of the Technology and Project Management Services line of business is to provide project lifecycle and portfolio management, technology incident resolution, and design, print and mail services to City of Arvada Departments so they can achieve their FOCUS program or strategic results.  

Production Design and Delivery Program

The purpose of the Production Design and Delivery Program is to provide design, print and mail services to City of Arvada Departments so they can effectively communicate about their services.  

Services

  • Business Cards
  • Confidential Copies
  • Copier Device Service Calls
  • Department-provided MFD Managed Services
  • Department-Provided Multi-function Devices (MFD) (copier, print, fax, scan)
  • Design Consultations
  • Design Set-Ups
  • Letterheads
  • Mail Deliveries
  • Mail Inserts
  • Mail Pick-Ups
  • Material Finishings
  • Media Designs
  • Metered Mail Pieces
  • MFD Impressions (copy, print, fax)
  • Print Jobs
  • Printed City Council Packets
  • Printed Forms
  • Printed Information Flyers
  • Printed Marketing Materials
  • Printed Material Deliveries/Pickups
  • Printed Municipal Revenue Documents
  • Printed Promotional Materials
  • Printed Publications
  • Printed Training Materials
  • Printing Consultations

 

Technology Project Management Program

The purpose of the Technology Project Management program is to provide technology project life cycle and portfolio management services to City of Arvada Departments so they can achieve the FOCUS Program or strategic results identified in the project charter.

Services

  • Collaborative Research Analysis Reports
  • Project After Action Reviews
  • Project Budgets
  • Project Charters
  • Project Communication Plans
  • Project Consultations
  • Project Dashboard
  • Project Plans And Designs
  • Project Portfolios
  • Project Requirements
  • Project Resource Reports
  • Project ROI Calculations
  • Project Risk Plans
  • Project Schedules
  • Project Status Reports
  • Support Transition Checklists

 

Technology Service Desk Program

The purpose of the Technology Service Desk Program is to provide priority level response services to Arvada City Departments so they can experience timely responses to their technology issue or request and resume conducting business with minimal delays.

Services

  • After Hours Incident Responses
  • Low Priority Incident Responses
  • Medium Priority Incident Responses
  • High Priority Incident Responses
  • Incident Resolutions Trend Analyses
  • Proactive Incident Interventions
  • Re-Opened Incident Responses